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Rug Care

Caring for Your Hand-Tufted Wool Rug

A little regular care keeps a wool rug looking and feeling its best for years. Here's what we recommend.

Vacuum Regularly

Vacuum weekly without a beater bar or rotating brush, which can pull at the tufted pile. A suction-only setting or a handheld vacuum is gentler on hand-tufted wool.

Blot, Don't Rub

For spills, blot immediately with a clean, dry cloth — working from the outside in. Rubbing can push the spill deeper into the pile and spread the stain.

Use a Mild Detergent

For stains, use a small amount of mild detergent diluted in water. Test on a hidden corner first, and always blot rather than saturate the area.

Expect Some Shedding at First

Light shedding is normal for a new hand-tufted wool rug as loose fibres from the tufting process work their way out. It typically settles within the first few weeks of regular vacuuming.

Rotate Occasionally

Rotate your rug every few months if it gets consistent sun or foot traffic on one side, so wear and fading happen evenly.

Manage Sun Exposure

Direct, prolonged sunlight can fade wool over time. Curtains, blinds, or simply rotating the rug will help colours stay true for longer.

Use a Rug Pad

A good rug pad prevents slipping (in addition to the anti-skid backing), reduces wear from friction, and adds a bit of extra cushioning underfoot.

Professional Cleaning

For a deeper clean beyond routine vacuuming and spot treatment, have your rug professionally cleaned by a specialist experienced with hand-tufted wool.

Storage

If you need to store a rug, clean it first, roll it (never fold) with the pile facing inward, and keep it somewhere dry to avoid moisture damage.

Questions About Your Rug?

If you're ever unsure how to handle a spill or stain, reach out — we're happy to help.

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